CustomVault Convergint is fully invested in the outcome for our customers. Your success is indeed our success.

Our Culture

When we say ‘Responsive by Design’, its more than just a slogan. These three words capture the very essence of who we are as a company.

Responsive
We serve you, the client, with full intention from project inception to completion. We are, above all, a service company. And all team members take full responsibility for their part in guaranteeing your complete satisfaction.

Design
CustomVault Convergint is an ‘out of the box’ provider with creative solutions that meet your unique secure storage needs and requirements. Full customization and product innovation ensures that all regulations, industry standards, and project challenges are accommodated, and that your expectations are either met or exceeded.

Our Values

Convergint was built on a solid foundation of Values and Beliefs. This foundation is indeed the basis for the company’s success today. Each element is both simple and powerful. Not one of the ten is necessarily more important than the other. That said, ‘We Expect To Be Our Customers’ Best Service Provider’ is the very cornerstone of Convergint’s business model.  And we could not agree more with its importance. In fact, this alignment of vision and values is what drove CustomVault to become CustomVault Convergint. Furthermore, we as a vault provider continue to be focused on the following.

Responsiveness

Responsiveness

Service is one of our most critical core competencies. This is demonstrated by our ability to connect and respond to all external and internal customer needs with real solutions and an appropriate level of urgency.

Expertise

Expertise

With 35+ years of experience and leadership, a comprehensive portfolio of products and services, a significant customer base, and a strong employee roster, we have collectively earned our reputation as an industry expert. Furthermore, all individually strive for excellence in their area of responsibility.

Accountability

Accountability

We are fully invested in the success of the company and our customers. As such, we hold ourselves to a higher standard in terms of both ethics and performance.

Passion

Passion

We believe in what we do and are dedicated to doing it better than anyone else. Therefore, we are continuously seeking out opportunities to collaborate, innovate and grow the company.